Word of Mouth Marketing Visualised

August 5, 2011 By Leave a Comment

A picture tells a 100 stories and this is no different. It shows why we use the Net Promoter and how it measures word of mouth marketing.

Thanks to mvellandi for all the hard work with his image and for sharing.

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About Michael Cowen

Michael Cowen is the Strategic Director of BrandSocial, a Word of Mouth Marketing Agency that helps people love what you say and do, and rave about you. Michael is a Certified Net Promoter Associate with a background in trade marketing and organisational culture. You can connect with Michael on Twitter, or link up on LinkedIn.